For example, most folks should be able to change the oil in your car for far less than what Jiffy Lube offers but sometimes you just want to get it done fast. Geek Squad is a computer maintenance shop (for in store work). (Or if you drop your PC off at a bad precinct you may just find a surprise in your DVD ROM.) Folks that know a thing or two about PC repair probably are annoyed at the tools we do use but I see it this way. But if you do enough research, you should be able to get your hands on high quality, FREE software that pretty much does everything we do in precinct. I know this because I am a Geek Squad Agent! I won't list the names of the specific tools we use or offer a link to where it can be downloaded via torrent. On the MRI disk is a number of tools that Geek Squad has licensed from companies for the purpose of hardware diagnostics and malware removal. MRI is not really the name of a specific program.